LETTER OF CLAIM

AFSAE MUSIC COURSE

Cheon street 56, Asan, Seoul, South Korea

 

Fax : (241) 666-9909. WWW.AFSAE.KOR

 

January 15, 2017

Mr. Park Min Jiu

Customer Service Manager

J & J Music

Anseong road 40G

Geyonggi, Seoul 19 823

Dear Mr. Jiu,

In the delivery has been made by J & J Music, there are some problems. We received two guitar models are wrong and three guitars with conditions that are not good.

On December 10, 2016 we have sent a message via e-mail J & J Music which contains models of guitars that will be our message two units APP150W , one unit APJ550B, and two units CGD99M. We received the order on 15 January 2017 there are three units APJ550B  and two units SGD991W and when we checked, there is dirt on the body of the guitar and the strings are rusty.

We are returning,below we enclose a list box guitar model that we ordered.

Please send three units of guitar models APP150W, one APJ550B unit, two units CGD99M we have a message. Then make sure the condition of the guitar great and without any damage.

Thank you for taking the time to read this letter. I have been a satisfied customer of your company over the years and this was my first time encourtered a problem. If you need to contact me, you can contact me at 021-23222.

Sincerely,

namy
Namiiyo Jie

Purchasing Supervisor