TUGAS 2 : BUSINESS PHONE CALL

BUSINESS PHONE CALL

If talking directly to someone who intended

Receptionist      : Thanks for calling J&J Hotel. Carla speaking.

Customer            : Hello.I would like to book a room for the September long weekend.

Receptionist    : I’m afraid we’re totally booked for that weekend.There’s a convention in town and we’re the closest hotel to the convention centre.

Customer             : Oh,really? Well what about the weekend after that?

Receptionist     : Yeah,sorry about that.So,the eighteenth? We have a few vacancies left.

Customer            : Okay,Friday and Saturday,that’ll be fine.

Receptionist      : What kind of room would you like ?

Customer             : I would like a double room,please.

Receptionist      : Please hold on I will check….. Yes,we have.

Customer             : How much is that ?

Receptionist      : The tariff for that weekend is $100 dollars including vat.

Customer             : Great ! Does it include breakfast ? .

Receptionist      : No,mam.It’s just for the accommodation mam.

Customer               : Is the room air conditioned ?

Receptionist      : All our rooms are centrally air-conditioned.

Customer               : Well,I take it.

Receptionist       : All right.What name will the reservation be listed under ?

Customer               : Jenny Marlon .

Receptionist      : Could you spell your name for me,please ?

Customer               : Sure. J-E-N-N-Y-M-A-R-L-O-N

Receptionist      : And is there a phone number where you can be contacted ?

Customer              : Yes,my phone number is 0897-999-767-08.

Receptionist    : Okay,now we need your credit card information to reserve the room for you.What the type of card is it ? And what is the name of the cardholder ?

Customer               : Visa. The number is 456475867 .And the name of cardholder is Jenny Marlon.

Receptionist      : Alright,Mrs.Marlon.Your reservation has been made for the eighteenth of September for a room with a double bed.

Customer              : Great,thank you so much.

Receptionist      : My pleasure.Have a nice day,mrs.marlon!

Dialog Appointment

Receptionist      : Good Morning, J&J Hotel. Can I help you?

Kangwo                      : Good Morning . May I speak to Mr. Jang Jae Youl , please ?

Receptionist      : Who am I speaking to?

Kangwo                     : This is Kangwo calling.

Receptionist      : Okay,please hold on a second.

Mr.Jang                    : Hello.

Kangwo                      : Hello,this is Kangwo speaking.

Mr.Jang                     : Hello Kangwo,Jang Jae Youl here.I was expecting your call.

Kangwo                      : Jang jae youl,it is important that we meet tomorrow to discuss our strategies.

Mr.Jang                     : Yes,I agree,Kangwo. How about at eleven am?

Kangwo                   : Sorry I can not mr.Jang, because there is another appointment. Do you have any  free time after lunch?

Mr.Jang                    : Okay i thought  at two pm it was a nice time. It will not take more than an hour,will it?

Kangwo                      : No,I shouldn’t think so.

Mr.Jang                     : I’ll look forward to meeting you tomorrow.

Dialog Cancelling Appointment

Receptionist      : Good Morning, J&J Hotel. Can I help you?

Kangwo                    : Good Morning . May I speak to Mr. Jang Jae Youl , please ?

Receptionist      : Who is calling ?

Kangwo                     : My name is Kangwo.

Receptionist      : Okay,please hold on a second.

Mr.Jang                    : Hello. 

Kangwo                : Hello,mr.Jang.I’d like to cancel we appointment on tomorrow.Because I have an appointment with my new client.I’m so sorry about that.

Mr.Jang                  : Okay,no problem mr.Kangwo I understand about it.

Kangwo                      : Would you like to reschedule ?

Mr.Jang                    : Yes,I agree. What day do you need to change to ?

Kangwo                     : I want to change to next Friday.

Mr.Jang                    : What time would you prefer ?

Kangwo                     : I would prefer seven o’clock in the afternoon.

Mr.Jang                   : Okay,I have any free time.Thank you for calling to reschedule.

Appointment letter

To:J&JHotel@gmail.com

Cc:

Sub: Invitation for Business Event

Dear Mr.Jang Jae Youl.

This email is to invite you to a meeting that will discuss further the cooperation between our business. This meeting will be held on December 10 2016 at the Restaurant Blaemer,in Merpati Street,East Jakarta,Jakarta.

The reasons to invite you are to discuss about our strategis to develop our company. This meeting will also be attended by all representatives of our company branch offices. The event start from 11 am and will end at 3 pm.

It would be an honor for us if you and the rest of manager Restaurant Pring attend to this meeting.

Thanks for your attention.

Regards.

Kangwo

https://www.easypacelearning.com/all-lessons/english-lessons-level-3/1350-hotel-conversation-between-2-people-hotel-reservation-conversation diakses : 01 November 2016

http://www.kursus-inggris.com/2015/09/cancelling-appointment-membatalkan.html diakses : 08 November 2016

http://www.belajarbahasainggrisku.com/2015/02/4-contoh-surat-email-dalam-bahasa-inggris-dan-artinya.html diakses : 08 November 2016

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Tugas 1 : Introduction,CV dan Cover Letter

INDTRODUCTION

Good morning mam, I want to tell you about myself. My name is Arifatul faidah. I was twenty-one years.
I am undergraduate from University of Gunadarma, Faculty of Economics and majoring in Accountancy. I have worked in PT.Yamaha Music Mfg.Asia for 1 year as an Operator. And has worked in PT.Yamaha Music Mfg.Indonesia for 4 months as Qualilty Assurance.

I see myself as a disciplined person, a hard worker, and I had a good time management. I could communicate well enough in English (speaking and writing) .And I also can operate the computer and accounting software properly. I believe I can do my best and make a positive contribution to your company. I think this is the position of Corporate Accounting job positions suitable for me. Because I really like accounting and I have a background in accounting education. I really want to work in this company, because I see this company has a very good prospect for me.

It was all about me. Thanks for giving this wonderful opportunity.

TIPS TO MAKE CV INTERESTING

         1..   To create an attractive CV "letterhead" on your CV, do not just give the title of "Curriculum Vitae" alone at the top, but add your     name and your contact there.

          2.   Write about yourself in the About Me section, write the name, birth date and place.

          3.   Write down your strengths. Because the company will see that you are a confident person.

          4.    Write your last educational background.

          5.    Write down your work experience. Because it is very important for companies to base your judgment is received or not.

          6.    List your accomplishments ever achieved. As this will show your liveliness.

          7.    Write down what skills you have. The Company will assess whether you are a competent or not.

          8.    Avoid include titles. Write down the degree you get is an error for an impressive vanity, should not be included.

          9.    Using the official photos, do not use slang photo in official CV to apply for jobs.

    Example:

TIPS TO MAKE COVER LETTER

1.                     In making a cover letter to use polite language and examine how your writing so that the correct spelling.

2.                   If you do not know the name of the destination, you can use Sir/Madam.

3.                   Use short sentences, informative and short paragraphs.

4.                    Write down the work you are applying for and where did you get that information.

5.                   Write down your educational background, your work experience, because it will be

                     very influential as your consideration received in the company.

6.                   Describe your skills and interests to work in the company.

7.                    Write the words of hope that you can follow the next selection.

Example :

Bekasi, October 9th 2016

PT Astra International Tbk

Jln. Gaya Motor Raya 8,

Sunter II - North Jakarta, Jakarta, 14330

Dear Hiring Staff,

I have read an announcement about  job vacancy from internet for some position and I want to fill up position as Accounting staff.

My name is Arifatul Faidah, I am twenty-one years old, and I am undergraduate from University of Gunadarma, Faculty of Economic, and majoring in Accountancy with total GPA 3.64 of 4.00.

I see myself as a disciplined person, a hard worker, and I have a good time management. I interact productively with people from diverse backgrounds and I can work well, both individually and within a team. I also have an ability to communicate and work well with people on all levels. I can also communicate in English quite well (speaking and writing). I believe I can do my best and give positive contribution to your company.

I hope you will give a chance for interview, so I can explain more about myself. Thank you for your consideration and attention.

Sincerely yours,

Arifatul Faidah

Daftar Pustaka :

http://www.anakui.com/2015/08/03/tips-menulis-surat-lamaran-kerja-berbahasa-inggris/#.V_hbZcmYK70 Diakses :3 Oktober 2016

http://less-love.blogspot.co.id/2015/06/contoh-memperkenalan-diri-dalam-bahasa.html Diakses: 7 Oktober 2016

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